All Board orders are inclusive of FREE International Shipping to THE USA, Europe, Australia, New Zealand, ASIA and South America.
Estimated delivery time of between 2-6 days are to used as a guide only. Delivery time is dependent on the Delivery address and destination. All parcels being delivered to metropolitan or capital cities will take up to 2-5 days generally with another 1-2 days added for regional delay.
We do not take into account possible delays caused by Custom clearing.
We accept no responsibility for any loss or damage of goods occurring in transit. We properly package the goods to avoid damage during shipment.
Kindly note that the cost is inclusive of Free International Shipping ONLY in the destinations specified. While we do our best to avoid and minimize customs duties and taxes on International orders, in the event that an international shipment attracts custom duties and taxes, the customer is required to pay all duties and taxes on the order. If the customer is not able to pay the duties, taxes and other charges upon arrival to the shipment address specified, the customer will be responsible for other charges that might arise due to non-payment of duties and taxes, such as, but not limited to storage charges, return shipping cost and other related fees and charges upon processing and fulfillment of your order. We will email you a tracking number that you can use to track your order on the FEDEX (Federal Express) website www.fedex.com
Any refused shipments will be the responsibility of the returnee. All related costs such as, but not limited to shipping costs, storage costs, duties and taxes. Refused Shipments that are lost in transit are the responsibility of the returnee.
All orders and sales are FINAL. Since we are already shouldering the International Shipping costs.
There is a No Return/ No Exchange policy when the sale is Final and consummated.
All products purchased from Blankboard Sport carry the full manufacturer's warranty unless sold as a "no warranty" item.
We will review your warranty claim and, at our discretion, determine and help to provide an equitable solution. All warranty claims may only be made by the purchaser on record. We will require all warranty claim to submit the Warranty Request Form.
Our policy is to repair or replace all warranty / defective product. NO REFUNDS will be given in warranty claims. The customer is responsible of all return shipping costs.
Please contact us regarding any warranty questions.
Wakeboards and Kiteboards used on sliders, rails, and features are not covered under warranty, even if the wakeboard is designed for use on sliders, rails and features.